By Scott Cash, CasinoSite, January 12, 2021
3 min read
Bonus terms and conditions are unfair!! Supposedly, they are needed, to minimize the amount of bonus abusers. I think that is just an excuse to cover-up what's really going on! They want to you to gamble longer, right?
Enough's enough!! It's time for easier bonus terms!
If you are not a bonus abuser, you can help, because your opinions are what matter most to casino support. They really do want to make your experience w/ them appealing, because that's what they do. If you do not abuse, you are in the right and have power to move mountains, because you are a valued customer.
Let's first look at the casino operator's point of view: When bonus abusers are catered to, they become uncontrolled. An uncontrolled player looks only for ways to gain an advantage using bonuses in multiple casino accounts. It is the abusing of bonuses that has potential to beat the casino. This method of profit making shows that the player is out to make money as a professional gambler. These players are high risk for gambling addiction.
Casinos want their players to seek entertainment, not regular income. That's why they make it hard to make a profit of of bonus abuse.
If you don't abuse the bonuses, you should not have to suffer from their strict bonus terms!
Non-abusers focus should be to eliminate bonus terms and conditions all together. Bonuses should be free money given to you with no strings attached.
Casinos need to reduce bonus terms and come up with a better way to prevent bonus abusers. They can to that with bonus abuser software recognition. Then deny registration of freeze that abusers account. This should be the future of online casinos. They should have internet software that talks to all online casinos. The company who gives the licences should be the one running this abuse recognition program.
Another thing: Instead of strict rules to stop bonus abusers, casinos should be friendlier to account holders. The holy Bible tells us in Galatians 5:22--23, "But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control; against such things there is no law."
Through persistent determination, players can help make bonus terms and conditions at online casinos easier. A good approach to doing this is to make suggestions (below) when talking to casino support through Live Chat, email or phone.
People who live in class mountains shouldn't throw phones. An effective approach, is to first establish trust with the support agent. Then you should suggest one of these:
"There should be easier playthrough requirements, for bonuses. Table games should count 100% toward meeting the playthrough requirement."
"I would like to see a pop-up window coming up immediately after a player meets bonus playthrough requirements. Something like: Congratulations! Your bonus playthrough requirement has been met!" If they don't like that idea, they should put the Real Money Balance and Bonus Balance at the top of the casino, like Spela Casino is doing right now.
"The most used written bonus terms and conditions, found at your casino's web site, should be easily accessed while logged in at the casino. There should also be a hyperlink to your terms and conditions page."
"There should be an improvement to the casino software. It would help players if the amount needed to wager and the games allowed (playthrough requirements) are available at the casino cashier."
Here's a screenshot from inside a real BobCasino.com account. Notice that the "Games Allowed" are not shown in the "Bonuses" section:
Other Great Suggestions:
"There should be better gaming odds on slots (or substitute another game). I have not won betting on them at this casino."
"This casino should use instant bonuses."
"There should be faster payouts."
You should present yourself as a concerned account holder who is helping them improve customer relations. Tell them they are just making people angry with their unreasonable conditions. Tell them to just stop catering to bonus abusers not everyone else.
What would lord Jesus tell 'em? Probably something like, "So in everything, do to players what you would have them do to you, for this sums up the bonus terms and conditions."
1. Royal Ace Rules: No Deposit Bonuses. Retrieved January 12, 2021.
2. BetOnline.ag Bonus Rule #16. Retrieved January 13, 2021.
3. What happens when you finish a wager.... Retrieved January 12, 2021.
4. How To Get Your Bonus On Bob.... Retrieved January 15, 2021.
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